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About OpsImpact

OpsImpact: Practical Experience, Organization and Digital Solutions.

OpsImpact grew out of Elizabeth Terán's experience in administration, operations, team organization and process improvement, combined with her training and hands-on use of digital tools and artificial intelligence.

Two business lines, equally important

Clear processes. Practical solutions.

Elizabeth Terán, founder of OpsImpact

Elizabeth Terán — Founder of OpsImpact

Elizabeth Terán holds a Técnico Superior Universitario (TSU) qualification in Business Administration and has professional experience in administration, operations, retail, customer service, team coordination, property management and process improvement.

She has led ELI GROUP since 2013, managing operations involving up to 100 different properties, including condominiums, houses and shopping centers.

Her hands-on experience in real operations forms part of the foundation on which she develops OpsImpact and ELLIE Method.

She works in English and Spanish.

Technology is added when it delivers a concrete solution.

Career

  1. Operations Manager, Cannon Pillow, Costa Rica.
  2. Store Manager, CONFETTI, Venezuela.
  3. Store Manager, Pink, Costa Rica.
  4. Housekeeping Supervisor, Exclusive Resort, Costa Rica.
  5. Leading ELI GROUP since 2013.

Ongoing training

She keeps expanding her skills in digital tools and applied artificial intelligence; currently enrolled in CenteIA PRO 10.

Discover the method

Results from her professional career

These results belong to Elizabeth Terán's professional career, not to commercial contracts delivered by OpsImpact.

Cannon Pillow

+60 %

in production

A result achieved during Elizabeth Terán's professional career through improvements to the pillow manufacturing process.

Exclusive Resort

−20 %

in cleaning time per house

A result achieved during her professional experience through improvements to housekeeping task assignments.

Operational experience and practical applications

ELI GROUP

Operational experience · since 2013

Experience in property administration, organization and operational coordination.

ELI GROUP Weekly News

Automation example

Preparing a news bulletin and making it easier to review before distribution.

Personal executive assistant

Personal application · not a commercial product

Support for organizing Gmail, Google Calendar, priorities and follow-up reports; not an external OpsImpact contract.

Digital sales materials

Real estate operations and internal projects

Copy, promotional images and materials developed for these operations; not an OpsImpact client portfolio.

Tools

These reflect knowledge and hands-on use at different levels. Tools are chosen according to each project's goal and scope.

AI assistants
ChatGPT, Claude, Gemini, Grok
Sites & apps
ChatGPT Sites, Lovable
Organization & data
Microsoft Office, Notion, Airtable
Research
NotebookLM
Image, video & voice
Runway, ElevenLabs, HeyGen
Presentations
Gamma
Meetings
tl;dv

Let's talk about your business needs.